Proven Implementations

Selected Works & App Ecosystems.

A showcase of custom Zendesk Marketplace applications and platform integrations built for global scale.

STYLO

Zendesk Marketplace App

Stylo Assist AI

An AI-driven assistant for Zendesk agents built with TypeScript and React. Leverages GPT models to provide real-time sentiment analysis and response suggestions.

TypeScript React Tailwind ZAF Client

CLICKSEND

SMS Integration

ClickSend for Zendesk

Bridging customer support and mobile engagement. A custom Zendesk app allowing agents to send and receive SMS directly within tickets via the ClickSend API.

Node.js ZAF Client REST API

GMB

Enterprise Integration

GMB to Zendesk Sync

High-traffic integration for PlusCloud clients. Syncing Google My Business reviews and messages into Zendesk tickets using a Laravel-based middleware.

Laravel OAuth 2.0 MySQL

POWER
LEDGER

Enterprise Integration

PowerLedger CX Layer

Architecting the custom support layer for a global energy marketplace. Integrating internal blockchain transaction data directly into the Zendesk side-pane for customer service agents.

React Node.js ZAF Client

DE
MEUBELTAXI

Shopify Plus Build

Demeubeltaxi Headless Store

Engineered a high-performance headless Shopify Plus experience for the leading Dutch furniture delivery service. Focused on custom booking logic and real-time delivery tracking.

Shopify Plus Liquid Hydrogen

QUARK AI

Early AI Integration

Quark AI Legacy App

Custom Zendesk implementation featuring legacy support and jQuery-based framework integration. Focused on knowledge base automation and predictive ticket routing.

jQuery Webpack ZCLI

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