Engineered for Scale

Specialized Services for Global SaaS Ecosystems.

As a freelance consultant based in Nepal, I help businesses reduce friction and increase efficiency through high-tier technical implementations across the Zendesk and Shopify platforms.

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Zendesk Implementation

Full-cycle Zendesk setup and optimization. I ensure your support environment is configured for maximum agent productivity and seamless customer experiences.

  • Workflow & Trigger Architecture
  • Omnichannel Configuration
  • AI Agent Deployment
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Custom Zendesk Apps

Building bespoke applications using the Zendesk Apps Framework (ZAF) to extend your support capabilities and integrate with your internal product data.

  • Side-bar & Top-bar Apps
  • External API Integrations
  • Complex Middleware Development
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Shopify Plus Engineering

High-performance commerce engineering including headless Hydrogen builds, custom private apps, and complex checkout extensions for Plus merchants.

  • Headless Commerce (Remix/Hydrogen)
  • Custom Shopify App Development
  • ERP & Inventory Sync
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SaaS Strategy & Consulting

Senior architectural consulting for businesses looking to unify their tech stack, streamline data flow, and reduce operational overhead through automation.

  • Tech Stack Audits
  • Integration Roadmapping
  • Automation Efficiency Analysis

Ready to scale your support and commerce?

Let's discuss how I can help you build more resilient integrations and better customer workflows.